workshop cancellation policy

All workshops run by MASS rely on an accurate attendance count so that we may prepare for you, our attendees, and welcome you to the studio.
We understand that things happen in life and perhaps you can no longer attend a workshop that you have enrolled in and paid for. We wish to be fair to you and to our teachers and staff who spend time making these workshops run smoothly, so you can have the maximum enjoyment with us.

IN-HOUSE WORKSHOPS
If you cannot attend a non-visiting artist/teacher run course (i.e someone not coming from interstate or overseas) then the school will allow you to transfer to another class.
​If you are cancelling prior to 14 days of the course starting and do not wish to transfer to another class then a non-refundable administration fee of $35 will apply to one day workshops and $55 for a two day or longer events.
Cancellations made 7 - 14 days before the commencement of the workshop will be charged 50% of the original workshop fee.
No refunds will be available made within 7 days of the workshop. 

SPECIAL VISITING ARTIST WORKSHOPS
If you cannot attend a workshop that is being run by a visiting artist/teacher (i.e someone who is coming from interstate or overseas) then regardless of the cancellation period we cannot provide a refund.
We will however allow you to transfer your registration to another individual - just notify us. If there are extenuating circumstances and you wish to discuss this with us then please call the school on (+61) 02 9818-7471